Frequently Asked Questions

Orders are reviewed, verified, and packed within 1 to 3 business days. Our fulfillment centers operate Monday through Friday. Please note that our team does not process or dispatch parcels over weekends or during recognized U.S. federal holidays.

Because our automated fulfillment pipeline begins preparation quickly, changes to sizing or addresses must be requested immediately by contacting our concierge. Once an order enters warehouse packaging or dispatch courier custody, modifications can no longer be applied.

LumiGlowFlair exclusively serves clients within the United States. Deliveries across the continental U.S. typically arrive within 7 to 12 business days via tracked courier services. Shipments to Alaska, Hawaii, and U.S. territories may require 8 to 14 business days.

To offer our curated collection of structured blazers, trousers, and specialized silhouettes, we coordinate fulfillment through a network of domestic U.S. facilities and overseas specialty hubs. Depending on piece availability, orders dispatch directly to your doorstep with end-to-end tracking.

Once your package is dispatched from our distribution hub, an automated shipping confirmation email with your unique tracking number and carrier link will be sent to you. Please allow 24 to 48 business hours for initial courier scans to populate.

We operate a dedicated 14-day return window starting from the carrier-confirmed delivery date. Items must be in pristine, original condition: unworn, unwashed, free from odors or makeup marks, and with all designer tags attached.

Please email our client team at support@lumiglowflair.com with your order number. Do not send garments to the address listed on the outside shipping label. Our concierge will supply you with verified intake instructions and the authorized facility address.

Please review our dedicated Size Guide, calibrated strictly to U.S. ready-to-wear standards (XS–XL / US 0–16) in inches. If your body measurements sit between two sizes, we advise selecting the larger size for ease of tailoring and natural drape.

We process all major payment methods including Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay through encrypted 256-bit SSL gateways.