Customer Care

Track Your Order

Follow your parcel's curated journey from our intake facilities directly to your address. Enter your tracking code or order credentials below.

Courier Notice: Initial tracking scans typically take 24 to 48 business hours to populate in the carrier network after packaging. If you recently received your dispatch notice, your package is already in transit to the first sorting hub.

Fulfillment Stages

Understanding each step of our bespoke delivery schedule

01

Order Verification

Within 1 to 3 business days, your garment sizing is cross-checked and carefully prepared for fulfillment.

02

Hub Packaging

Dispatched from domestic U.S. or specialty logistics hubs with custom garment protection wrap.

03

Domestic Delivery

Arrives at your continental U.S. doorstep within 7 to 12 business days via end-to-end tracked courier.

Experiencing unusual transit delays or have questions regarding your delivery?

Contact Our Logistics Concierge
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